Knowledge base – Page 3

How does Fundmitr verify if a fundraiser is geuine?

By Helpadmin March 3, 2024Information for donorsNo Comments

Fundmitr has several safeguards in place to verify the legitimacy of the fundraisers. The first level of checks includes verifying the government-issued ID proof, verification of mobile number, followed by…

Why do I keep getting Fundmitr ads? How to stop the ads?

By Helpadmin March 3, 2024Information for donorsNo Comments

Fundmitr runs ads on certain fundraisers to help them reach the desired goal amount. You receive the ads because you have visited the Fundmitr website, donated on Fundmitr or have…

Tip added in donation amount by mistake. Can a refund of tip be issued or included in the donation?

By Helpadmin March 3, 2024PaymentsNo Comments

Yes. We understand that you may have included the tip amount while making the donation. Do not worry. The tip amount can be refunded back to you. Please write to…

Donation amount debited from bank but not transferred to the fundraiser.

By Helpadmin March 3, 2024PaymentsNo Comments

If the amount was debited from your account, don't worry. In most cases, your payment is held at the payment gateway and will be credited to us within 24 hours.…

I made a payment but can’t find my donation on the fundraiser.

By Helpadmin March 3, 2024PaymentsNo Comments

If your payment was debited from your bank account but you did not receive a payment receipt from Fundmitr, please reach out to our support team via email at info@fundmitr.com.com or send…

How can I get a refund of my donation?

By Helpadmin March 3, 2024PaymentsNo Comments

Once a donation is made, the donor is eligible to claim a refund of their donation. However, Fundmitr can issue the refund only if the donation amount has not been…

My organization doesn’t have 80G tax-exemption. Can we still raise funds on Fundmitr?

By Helpadmin March 3, 2024For NGOsNo Comments

Yes, you can raise funds on Fundmitr. However, donors will not receive tax-exempt benefits by contributing to your fundraiser.

Who can fundraise for my organization?

By Helpadmin March 3, 2024For NGOsNo Comments

Anyone can raise money for your organization. If your organization has never raised/received money from Fundmitr, then we will send an email to the organization's contact asking for statutory information…

What information is required for my organization’s fundraiser?

By Helpadmin March 3, 2024For NGOsNo Comments

Apart from the project/cause details, the following statutory information and documents are required :- Registered Name of the organization. PAN number of the Organization. Scanned copy of Registration Certificate (.jpeg, .png, .pdf…

What are the best practices to be followed while raising funds?

By Helpadmin March 3, 2024Running A FundraiserNo Comments

We strongly recommend the following - Add a display picture to your profile (if you log in using Facebook, the display picture is automatically pulled) Ensure that your PAN number is correct. …