For Donors – FundMitr https://help.fundmitr.com Help Center Sun, 03 Mar 2024 13:49:12 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 https://help.fundmitr.com/wp-content/uploads/2024/02/cropped-Fundmitr-logo-1-1-32x32.png For Donors – FundMitr https://help.fundmitr.com 32 32 What does Fundmitr do with the funds if a patient dies? https://help.fundmitr.com/2024/03/03/what-does-fundmitr-do-with-the-funds-if-a-patient-dies/ https://help.fundmitr.com/2024/03/03/what-does-fundmitr-do-with-the-funds-if-a-patient-dies/#respond Sun, 03 Mar 2024 13:49:11 +0000 https://help.fundmitr.com/?p=248 It is very unfortunate when a patient, for whom funds were being raised, passes away. At Fundmitr, we follow the following protocol when it comes to withdrawal of funds in the scenario that the patient passes away.

What happens to the funds raised when the patient passes away before the treatment could begin and no funds were transferred yet? 

  • Donors are first notified about the patient’s demise and that no funds were transferred yet.
  • Upon confirmation from the patient’s family and hospital, that there are no pending bills, donors will be notified of the funds available which they may re-route to another patient or seek a refund.
  • In case of a refund, they’ll be issued the same. The same process holds in case they want their donation to go to the original patient’s family/next-of-kin
]]> https://help.fundmitr.com/2024/03/03/what-does-fundmitr-do-with-the-funds-if-a-patient-dies/feed/ 0 248 Is it safe to donate on Fundmitr? https://help.fundmitr.com/2024/03/03/is-it-safe-to-donate-on-fundmitr/ Sun, 03 Mar 2024 13:46:30 +0000 https://help.fundmitr.com/?p=245 Our platform features the most secure payment encryption technology (256 bit SSL encryption – the highest in the industry).
We take your privacy very seriously and never share your personal information with anyone.
You can also choose to be anonymous (to the organizer and the public) while making the donation.

You may refer to the privacy policy and other details on security here

]]> 245 Do the donated funds reach the beneficiary immediately? https://help.fundmitr.com/2024/03/03/do-the-donated-funds-reach-the-beneficiary-immediately/ https://help.fundmitr.com/2024/03/03/do-the-donated-funds-reach-the-beneficiary-immediately/#respond Sun, 03 Mar 2024 13:40:59 +0000 https://help.fundmitr.com/?p=242 Funds once donated do not reach the beneficiary immediately. The beneficiary can request for transfer of the funds as and when there is a requirement for the funds. However, Fundmitr has to verify certain documents before funds are transferred to the beneficiary in order to prevent misuse of funds.

]]> https://help.fundmitr.com/2024/03/03/do-the-donated-funds-reach-the-beneficiary-immediately/feed/ 0 242 I believe a fundraiser is misleading or fraudulent. What should I do? https://help.fundmitr.com/2024/03/03/i-believe-a-fundraiser-is-misleading-or-fraudulent-what-should-i-do/ https://help.fundmitr.com/2024/03/03/i-believe-a-fundraiser-is-misleading-or-fraudulent-what-should-i-do/#respond Sun, 03 Mar 2024 13:39:14 +0000 https://help.fundmitr.com/?p=240 Fundmitr strives hard to prevent misuse and fraud on its platform. However, in case you come across a fundraiser that is misleading or is fraudulent, please contact us immediately. You may choose to Report the cause to us by clicking on the ‘Report this cause’ button on the fundraiser page. 

You will be required to share your email ID, Name, and a message while reporting the cause. Please include as many details as possible in the message. Sharing reference links (social media links, newspaper articles, or any other detail) will help our team investigate the fundraiser in greater detail. 

]]> https://help.fundmitr.com/2024/03/03/i-believe-a-fundraiser-is-misleading-or-fraudulent-what-should-i-do/feed/ 0 240 How does Fundmitr verify if a fundraiser is geuine? https://help.fundmitr.com/2024/03/03/how-does-fundmitr-verify-if-a-fundraiser-is-geuine/ https://help.fundmitr.com/2024/03/03/how-does-fundmitr-verify-if-a-fundraiser-is-geuine/#respond Sun, 03 Mar 2024 12:53:23 +0000 https://help.fundmitr.com/?p=238 Fundmitr has several safeguards in place to verify the legitimacy of the fundraisers. The first level of checks includes verifying the government-issued ID proof, verification of mobile number, followed by a call with the fundraiser’s manager, who asks for background details and necessary documentation for the fundraiser. Our staff works closely with organizers, beneficiaries, donors, and an extended network to ensure that fundraisers are accurately represented. If suspicion is raised regarding a fundraiser, we investigate by requesting supporting evidence. If we find that a fundraiser is fraudulent or illegal, the fundraiser will be removed and barred.

Fundmitr is a community of people who believe in the greater good of helping one another. As a result, our users watch for and flag posts they believe to be questionable.

Despite our best efforts, we cannot guarantee the full accuracy of every detail that is posted on the fundraisers. We recommend that you only donate to fundraisers when you feel confident about their cause

]]> https://help.fundmitr.com/2024/03/03/how-does-fundmitr-verify-if-a-fundraiser-is-geuine/feed/ 0 238 Why do I keep getting Fundmitr ads? How to stop the ads? https://help.fundmitr.com/2024/03/03/why-do-i-keep-getting-fundmitr-ads-how-to-stop-the-ads/ https://help.fundmitr.com/2024/03/03/why-do-i-keep-getting-fundmitr-ads-how-to-stop-the-ads/#respond Sun, 03 Mar 2024 12:51:53 +0000 https://help.fundmitr.com/?p=236 Fundmitr runs ads on certain fundraisers to help them reach the desired goal amount. You receive the ads because you have visited the Fundmitr website, donated on Fundmitr or have used Fundmitr at any point in time. 

Ads are essential to raise funds. These ads reach thousands of people and thereby help someone raise funds. Ads cannot be stopped but can be blocked with the help of ad blockers.

]]> https://help.fundmitr.com/2024/03/03/why-do-i-keep-getting-fundmitr-ads-how-to-stop-the-ads/feed/ 0 236 Tip added in donation amount by mistake. Can a refund of tip be issued or included in the donation? https://help.fundmitr.com/2024/03/03/tip-added-in-donation-amount-by-mistake-can-a-refund-of-tip-be-issued-or-included-in-the-donation/ https://help.fundmitr.com/2024/03/03/tip-added-in-donation-amount-by-mistake-can-a-refund-of-tip-be-issued-or-included-in-the-donation/#respond Sun, 03 Mar 2024 12:48:37 +0000 https://help.fundmitr.com/?p=234 Yes. We understand that you may have included the tip amount while making the donation. Do not worry. The tip amount can be refunded back to you. Please write to us at info@fundmitr.com and our team will help you out accordingly.

]]> https://help.fundmitr.com/2024/03/03/tip-added-in-donation-amount-by-mistake-can-a-refund-of-tip-be-issued-or-included-in-the-donation/feed/ 0 234 Donation amount debited from bank but not transferred to the fundraiser. https://help.fundmitr.com/2024/03/03/donation-amount-debited-from-bank-but-not-transferred-to-the-fundraiser/ https://help.fundmitr.com/2024/03/03/donation-amount-debited-from-bank-but-not-transferred-to-the-fundraiser/#respond Sun, 03 Mar 2024 12:46:55 +0000 https://help.fundmitr.com/?p=232 If the amount was debited from your account, don’t worry. In most cases, your payment is held at the payment gateway and will be credited to us within 24 hours. When the payment is received by Fundmitr, you will receive an acknowledgment.  In case you’ve not received an email acknowledgment within 24 hours, email us at info@fundmitr.com or send us a WhatsApp message on +91-9667444921 and we’ll resolve it at the earliest.

]]> https://help.fundmitr.com/2024/03/03/donation-amount-debited-from-bank-but-not-transferred-to-the-fundraiser/feed/ 0 232 I made a payment but can’t find my donation on the fundraiser. https://help.fundmitr.com/2024/03/03/i-made-a-payment-but-cant-find-my-donation-on-the-fundraiser/ https://help.fundmitr.com/2024/03/03/i-made-a-payment-but-cant-find-my-donation-on-the-fundraiser/#respond Sun, 03 Mar 2024 12:44:38 +0000 https://help.fundmitr.com/?p=230 If your payment was debited from your bank account but you did not receive a payment receipt from Fundmitr, please reach out to our support team via email at info@fundmitr.com.com or send us a message on WhatsApp at +91-9667444921. Our team will track your payment and will inform you at the earliest. 

Please include the following information in your message to us; 

  • Name of the donor
  • Email ID or phone number of the donor (provided to Fundmitr while making the donation)
  • Screenshot of the payment
  • Link to the fundraiser to which the donation was made
]]> https://help.fundmitr.com/2024/03/03/i-made-a-payment-but-cant-find-my-donation-on-the-fundraiser/feed/ 0 230 How can I get a refund of my donation? https://help.fundmitr.com/2024/03/03/how-can-i-get-a-refund-of-my-donation/ https://help.fundmitr.com/2024/03/03/how-can-i-get-a-refund-of-my-donation/#respond Sun, 03 Mar 2024 12:42:05 +0000 https://help.fundmitr.com/?p=228 Once a donation is made, the donor is eligible to claim a refund of their donation. However, Fundmitr can issue the refund only if the donation amount has not been withdrawn by the beneficiary. You may read through Fundmitr refund policy to know more about how refunds work.

If you wish to claim a refund of your donation, please write to us at info@fundmitr.com or send us a message on WhatsApp to +91-9667444921. Our executives will check the status of your donation and will help you out accordingly.

]]> https://help.fundmitr.com/2024/03/03/how-can-i-get-a-refund-of-my-donation/feed/ 0 228