What does Fundmitr do with the funds if a patient dies?
It is very unfortunate when a patient, for whom funds were being raised, passes away. At Fundmitr, we follow the following protocol when it comes to withdrawal of funds in…
Is it safe to donate on Fundmitr?
Our platform features the most secure payment encryption technology (256 bit SSL encryption - the highest in the industry).We take your privacy very seriously and never share your personal information…
Do the donated funds reach the beneficiary immediately?
Funds once donated do not reach the beneficiary immediately. The beneficiary can request for transfer of the funds as and when there is a requirement for the funds. However, Fundmitr…
I believe a fundraiser is misleading or fraudulent. What should I do?
Fundmitr strives hard to prevent misuse and fraud on its platform. However, in case you come across a fundraiser that is misleading or is fraudulent, please contact us immediately. You…
How does Fundmitr verify if a fundraiser is geuine?
Fundmitr has several safeguards in place to verify the legitimacy of the fundraisers. The first level of checks includes verifying the government-issued ID proof, verification of mobile number, followed by…
Why do I keep getting Fundmitr ads? How to stop the ads?
Fundmitr runs ads on certain fundraisers to help them reach the desired goal amount. You receive the ads because you have visited the Fundmitr website, donated on Fundmitr or have…
Tip added in donation amount by mistake. Can a refund of tip be issued or included in the donation?
Yes. We understand that you may have included the tip amount while making the donation. Do not worry. The tip amount can be refunded back to you. Please write to…
Donation amount debited from bank but not transferred to the fundraiser.
If the amount was debited from your account, don't worry. In most cases, your payment is held at the payment gateway and will be credited to us within 24 hours.…
I made a payment but can’t find my donation on the fundraiser.
If your payment was debited from your bank account but you did not receive a payment receipt from Fundmitr, please reach out to our support team via email at info@fundmitr.com.com or send…
How can I get a refund of my donation?
Once a donation is made, the donor is eligible to claim a refund of their donation. However, Fundmitr can issue the refund only if the donation amount has not been…